You can reach My241 Rewards Customer Support either through the contact form on the official website or by calling the dedicated support team. Support staff can help with booking enquiries, offers, certificates, availability, and any questions about your membership.
Contact Options
📞 Call the Support Team
For personalised assistance, you can phone the My241 Rewards support centre.
The team can help with:
Australia: 1300 661 058
New Zealand: 0800 994 750
Booking Two-for-One or other offers
Certificate redemption
Clarifying taxes, fees and terms
Checking availability
Assistance with gifting or transferring certificates
Feel free to call if you would like help securing the best available deals.
📩 Contact Form on the Website
If you prefer to submit a request online, you can use the contact form available on the My241 Rewards site:
Visit the Contact page and complete the form with your query and member details. The support team will respond via email or phone depending on your preference.
This is a good option for general enquiries or non-urgent assistance.
What to Include in Your Enquiry
To help the support team assist you efficiently, have the following ready:
Your membership number
Certificate or offer reference number (if applicable)
Preferred travel dates
Full traveller names as per passport
A brief description of your question
Providing this information up front can speed up the resolution.
When to Reach Out
Contact Customer Support if you need help with:
Booking Two-for-One offers
Understanding offer conditions
Checking expiry and travel windows
Gifting certificates
Booking on behalf of others
The support team is there to help you make the most of your membership and get your holiday plans on track.
For full contact details and the form, see the official My241 Rewards Contact page: https://my241rewards.com.au/info/contact/