This guide outlines the key steps you need to take before your MSC Cruises sailing: complete the online web check-in so you can receive your boarding documents, provide personal and passport details, select your embarkation time, and make sure you have all travel documentation ready so you can board smoothly.
MSC CRUISES IMPORTANT INFORMATION
Let’s get you ready for a smooth sailing holiday. See below some important information and steps to complete before you head out on your cruise/tour. This page includes information on the following:
- MSC before you depart.
- Online check-in and access to travel documentation.
- Adding shore excursions, activities and drinks packages.
- Adding shore excursions, activities and drinks packages.
- Other important information ahead of your cruise.
IMPORTANT INFORMATION BEFORE YOU PROCEED
You will require your cruise line booking number to check into your cruise. This can be found on email correspondence as Booking reference number or on your booking confirmation in the PDF detailing your itinerary under the Supplier Booking Number. If you cannot find it, please call us and we can provide it to you.
MSC CRUISES BEFORE YOU DEPART
We highly recommend you read through all the information within the MSC Know Before You Go.
Here you will find information on:
- Health & safety measures.
- Embarkation.
- Hotel service charge.
- Luggage.
- Onboard payment.
- Travel documents and visas.
- What to wear on the cruise.
- Parking.
- Laundry.
Here you find frequently asked questions - FAQs.
MSC CRUISES ONLINE CHECK-IN:
In order to retrieve your cruise documents, you will need to complete your online check-in with the cruise line.
If you have not done so already, you will need to go online to MSC Cruises Online Check-In and fill in your online registration (cruise personaliser). This is a requirement of the cruise line and must be completed. You can save your progress at any time during the online registration and go back to it if need be. If you have not filled this out, here are the directions on how to do so:
Please note: We will send you your cruise documentation 2- 3 weeks prior to sailing.
- Go to MSC Online Check-In.
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Click on enter booking number, add in first and last name and your booking number, click go to check-in.
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You must complete the check-in for each person travelling within the booking. Click on check-in.
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Fill in the required information. You are required to read and agree to the privacy information. Once completed press next.
MSC CRUISES APP
The official MSC for Me app works alongside other digital channels onboard to ensure you have the information you need at your fingertips. Plus, the app is free and even onboard you will not need to purchase any internet package to use it.
*Available for guests travelling on all ships except for MSC Armonia, MSC Lirica, MSC Sinfonia, MSC Opera, MSC Orchestra and MSC Preziosa.
The MSC for Me programme is also available on MSC Splendida, however it has reduced programme features.
The MSC for Me app functionality may vary from ship to ship and across different countries.
For android devices – download from the Play Google.
For apple devices – download from Apple Store.
