This Princess Cruises page explains what guests must do before sailing, including completing online check-in and OceanReady steps, providing travel and passport details, downloading or printing travel documents, booking optional extras like shore excursions and onboard packages, and ensuring all documentation and pre-departure requirements are in order for a smooth embarkation.
PRINCESS CRUISES IMPORTANT INFORMATION
Let’s get you ready for a smooth sailing holiday. See below some important information and steps to complete before you head out on your cruise. This page includes information on the following:
- Online check-in and access to travel documentation.
- Adding shore excursions, activities and drinks packages.
- Downloading the cruise line app to enhance your onboard experience.
- Other important information ahead of your cruise.
IMPORTANT INFORMATION BEFORE YOU PROCEED
You will require your cruise line booking number to check into your cruise. This can be found on email correspondence as Booking reference number or on your booking confirmation in the PDF detailing your itinerary under the Supplier Booking Number. If you cannot find it, please call us and we can provide it to you.
PRINCESS CRUISES ONLINE CHECK-IN:
In order to retrieve your cruise ticket/s, you will need to complete your online check-in with the cruise line. For your booking on Princess Cruises please follow the below directions and print your e-ticket/s to take to the pier for check-in.
If you have not done so already, you will need to go online to Princess Cruises Online Check-In and fill in your online registration (Cruise Personaliser). This is a requirement of the cruise line and must be completed. You can save your progress at any time during the online registration and go back to it if need be. If you have not filled this out, here are the directions on how to do so:
ONLINE CHECKING INSTRUCTIONS:
- Go to Princess Cruises Online Check-In.
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Add in the first passenger’s first and last name, date of birth and your cruise booking number and click manager booking.

Once you are in, you will be able to complete the online check-in, book shore tours, plan activities, pre-purchase gifts and shopping etc.
To see Princess Cruises frequently asks questions, click here.
Note: You can also check in online through the Medallion app. You can find more information below.
PRINCESS MEDALLIONCLASS APP
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For apple devices – download from the app store.
For android devices – download from google play.
For more information about the Princess MedallionClass app, click here.