This guide explains the key steps you need to complete before a Carnival Cruise departing from the United States: set up a Carnival account, complete online check-in and arrival appointment, provide travel documentation, print boarding documents, reserve extras, and prepare required travel documents.
Step by Step: Getting Ready for Your Carnival US Cruise
ONLINE CHECKING INSTRUCTIONS:
- Go to Carnival Online Check-In.
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If you have previously created an account, you can simply log straight in with your email and password.

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If you don’t have an account, you must complete this first. Select ‘create account’.

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Enter in your email address, password and select create account.

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Enter in your first name, last name, date of birth, gender, country of residence, and phone number.

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You will then need to select, ‘I am working with a travel agent’ and read and accept Carnivals Terms and Conditions. Then click submit.

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It will ask if you have already booked a cruise, select YES and add in your cruise booking number.

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Add your cruise booking number and select add this booking to my profile.

Once you are in, you will be able to complete the online check-in, book shore tours, plan activities, pre-purchase gifts and shopping etc.
Once all information is complete, approximately 3-4 weeks prior to sailing you will be able to print off the e-tickets.
You will need to present the e-tickets along with your passports at embarkation.
Please note Carnival do not send out paper tickets, your e-ticket/s must be printed off the cruise personaliser once it is completed.
See Carnival US frequently asked questions here.
CARNIVAL HUB APP
Carnival now have their very own app for when you are travelling onboard.

For apple devices – download from the app store.
For android devices – download from google play.
Once downloaded, click open the app, you will need to click next until you get to the login area. If you are already onboard, click ‘I’M ON BOARD’ if you are not yet on your cruise, you can either login with just the cruise booking number or login if you have a Carnival Australia account already. If you do not' have an account, simply click sign up.

WHAT CAN YOU DO IN THE APP

- You can learn all about your ship and cruise before you depart.
- View dining information and menus.
- Search deck plans with key area’s highlighted.
- Chat to connect with family and friends onboard the cruise.
- Real time information on guests sail and sign account balance.
- Book shore tours, spa treatment, drink packages and more!
- Day by day schedule each day on the cruise.
- And loads more!!